My Account Office For Mac

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If you use Microsoft Office 365, you may have come across the error: “Your account doesn’t allow editing on a Mac”. It’s annoying and frustrating, because it means you can’t work on documents even if your subscription should allow you to do that. Here’s how to fix it.

The applications available for Mac users and the specific features included may be different from those available for PC users. With Microsoft 365, you can be flexible. With your account, you are not limited to exclusively Mac or exclusively PC, so you can transition across devices. I had bought Office prof plus 2016plus life edition via office HUP. I need to currently reinstall on my new mac. I am unable to get the download link for the same. On support it is always giving me the link for PC version of office download and not mac. Can you help me here asap.

What causes the “Your account doesn’t allow editing on a Mac' message?

There are two possible reasons for the error:

  1. Microsoft doesn’t recognize your Office 365 license.
  2. There are corrupt files in your Mac’s Library folder.

With regard to number 2, above, Microsoft has identified three files that may cause a problem and recommends removing those. We’ll show you how to do that below.

If you’re having problems with Office 365 and they’re not solved by the steps here, you can try resetting the app so that it returns to the state it was in when it was first installed. The easiest way to do that is to use CleanMyMac X. It has an Uninstaller which can also reset apps instead of completely uninstalling them. Read how to reset your MS Office with CleanMyMac X.

How to fix “Your account doesn’t allow editing on a Mac”

  1. In a web browser, navigate to
  2. Click on My Account
  3. Look at the Subscriptions panel
  4. Check for Office 365
  5. If you see it, you have the correct license and that’s not the problem. If you don’t see it, check that you are signed into the correct account.

If that doesn’t solve the problem, the next step is to remove those files we mentioned earlier.

My Account Office For Mac
  1. Launch each Office app installed on your Mac, click on the application name (eg Word) menu and choose Sign Out. Then quit the application.
  2. In the Finder, click on the Go menu and choose Go to Folder
  3. In the box, type: ~/Library
  4. Click on the Group Containers folder
  5. Locate the following three files/folders and drag them to the Trash
  6. Empty the Trash and launch an Office application to check if you can now edit documents.
My Account Office For Mac

One more solution: Repair Disk Permissions

The “Your account doesn’t allow editing on a Mac” warning in Office 365 can be caused by broken or outdated permissions. You can try and fix it with a free tool in CleanMyMac X.

Download a free edition of this app (Apple-notarized version).

  • Run the program and click Maintenance.
  • Now check Repair Disk Permissions

Additionally, check the System Junk section in the sidebar. Cleaning system junk rids your system of caches and other temporary items that could interfere with your MS Office.

Over time, these files grow and as well as taking up space on your drive, can slow your Mac down and cause it to run into problems. CleanMyMac X’s System Junk module can identify and remove these files with a couple of clicks.

The “Your account doesn’t allow editing on a Mac” warning in Office 365 can be caused by a licensing issue or by files Microsoft puts on your Mac becoming corrupt. To fix it, follow the steps above and you should be able to edit files in Office apps once more.

Create Mac Email Account

Topics Map > Client Configuration > Desktop

This document explains how to connect to the Office 365 service via Outlook for Mac client.

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

My Account Office For Mac

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

  1. You have three options on configuring your Outlook profile:
    Option 1: First time user of Outlook (no existing profile).
    Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.
    Option 2: Create a new profile.
    Make sure Outlook is not running.
    1. Follow these steps to create a new profile.
    2. Proceed to step 2.
    Option 3: Add your account to an existing profile.
    Launch Outlook.
    1. Go to 'Tools' menu and click the Accounts selection.
    2. Select New Account... from the + menu selection located at the bottom left corner of the 'Accounts' screen.
    3. Proceed to step 2.
  2. On the Setup your email window, enter the email address of the account you are attempting to configure:
    • Email Address format: -
      • NetID Account: Enter the primary address of your NetID account which will take one of the following forms: or or
      • Service Account: Enter the primary address of your Service account which will take one of the following forms:

      Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.

  3. If you receive the following prompt:
    Place a check mark within the 'Always use my response for this server' check box.
    Click Allow.
  4. You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
    Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
    If this is your first time setting up this client: You may receive the following notification:
    Click Activate and follow the instructions using your NetID to login when asked to activate the software.

My Account Office For Macbook


  • Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
  • If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Uninstall Outlook/Office

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

Microsoft Office For Mac My Account

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